A BOLDLY DIFFERENT ERP PROJECT – ”NOT AN IT ENDEAVOUR,?BUT A BUSINESS TRANSFORMATION”

How to replace an old ERP system with a new solution that helps create and support entirely new business?

Traditionally 70% of ERP projects fail to reach their goals. Business Technology Design minimises the risk of failure by putting business into the core of an IT project. Innovative working methods empower and engage management and staff to become change agents.

An informative capabilities map and strategy projection help the executive management team to focus on the right aspects of business transformation. This clarity makes it easy to choose the right technology to support the change.

L&T ENVIRONMENTAL SERVICES HAS RECENTLY BEEN TAKING ADVENTUROUS STEPS IN CREATING NEW BUSINESS, AND SO THE COMPANY WANTED TO FIND AN ERP SOLUTION THAT WOULD NOT HINDER FUTURE INNOVATIONS.

In Finland, practically the whole population is familiar with L&T as trustworthy waste collectors, but in recent years the company has expanded its business into entirely new areas. At times these novel innovations can even cannibalise its traditional business.

”A great example of this is our H?vikkimestari waste management service that we offer to restaurants. The H?vikkimestari mobile application combined with expert consultation has already helped more than two hundred restaurants reduce their food waste by almost a third. So, in the short term we might have less waste to collect, but in the bigger picture we promote the idea of circular economy and are able to move up in the service hierarchy,” says Petri Salermo, Senior Vice President of L&T Envinronmental Services.

Developing non-traditional services such as H?vikkimestari requires an agile, experimental culture and leadership by data. Together with his team, Salermo realised that L&T’s existing ERP solution had become a hindrance to progress. To begin the process of renewing its ERP and other core systems, L&T Environmental Services decided to employ the Business Technology Design method developed by Sofigate…

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