Case Posti

How Enterprise Architecture supports and drives change



A company with a 400-year history and hundreds of different IT systems wants to create business in completely new areas. How can Enterprise Architecture support and drive this change?

Sofigate’s agile EA as a Service model engages stakeholders from separate business units in a transparent development process. The goal is a practical EA roadmap everyone can commit to.

A solidly created but flexible Enterprise Architecture model prepares the client for a major business transformation, helps critical decision-making and promotes cost-efficiency.


Posti, the Finnish postal service, is undergoing a massive business transformation. The company is widening its scope into logistics, e-commerce and other new service areas – and digitalization is at the heart of these new ventures. An evolving business landscape needs an Enterprise Architecture that both drives and adapts to continuous change. Sofigate’s Enterprise Architecture as a Service model helped Posti to find new focus and clear targets for their EA.


Posti is a state-owned company that has concentrated on delivering mail to all Finns for nearly 400 years. As the volume of traditional paper mail is decreasing, Posti is actively looking to discover new business areas.

“Everyone at Posti is serious about preparing for a future where digitalization transforms our entire business. I see our IT function as an enabler of this change. But to achieve true company-wide business transformation, we first needed to get our Enterprise Architecture fighting fit so that IT can fulfil its role and help the bigger change”, says Jani Jolkkonen, Senior Vice President of ICT and Digitalization at Posti.

As a formidably sized company with a multitude of business units and departments, Posti has accumulated hundreds of different information systems through the years.

“A change cannot happen overnight. We needed to form a complete picture of our Enterprise Architecture so that we could make informed decisions about which systems to overhaul first. As there are so many different stakeholders involved, we quickly realized we wouldn’t be able to form a useful overview without first making sure we’re all in the same boat”, says Jolkkonen.

The result of an Enterprise Architecture project should be something more than just another pile of strategy documents. To achieve an EA roadmap that is goal-oriented and practical, Posti decided to collaborate with Sofigate.

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